Contact Us
Get in touch with our travel experts to start planning your perfect journey
Our Location
179 Clark Cove
Paulmouth
NE10 8JX
United Kingdom
Hours
Monday - Friday:
9:00 AM - 5:00 PM GMT
Saturday:
10:00 AM - 2:00 PM GMT
Sunday:
Closed
Emergency support available 24/7 for clients during travel
Send Us a Message
Whether you're ready to start planning your next adventure or have questions about our services, we're here to help. Fill out the form below and one of our travel experts will get back to you within 24 hours.
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Frequently Asked Questions
How far in advance should I contact you for trip planning?
For optimal planning and availability, we recommend contacting us 3-6 months before your desired travel date. However, we also specialize in creating exceptional last-minute journeys when needed. Peak season destinations may require more advance planning, while off-season travel can often be arranged with shorter notice.
Do I need to have a specific destination in mind when I contact you?
Not at all! While some clients come to us with specific destinations in mind, many simply have a general idea of the type of experience they're seeking. Our experts can help suggest destinations based on your interests, preferences, budget, and available time. In fact, some of our most successful trips have begun with clients saying "I don't know where to go, but I love food and history" or "We want adventure but also relaxation."
What information should I include in my initial inquiry?
To help us begin crafting your perfect journey, it's helpful to include:
- Your desired travel dates or time frame
- Duration of your trip
- Number of travelers and any age considerations
- Destination ideas (if you have them)
- Types of experiences you're seeking (adventure, relaxation, culture, etc.)
- Accommodation preferences
- Special interests or requirements
- General budget range
Don't worry if you don't have all this information yet—we can help you figure it out during our consultation.
What happens after I submit my inquiry?
Once you submit your inquiry, you'll receive an automated confirmation that we've received it. Within 24 business hours, one of our travel specialists will contact you to schedule an initial consultation (by phone, video call, or in person if you're local). This consultation allows us to better understand your travel dreams and preferences. After this conversation, we'll create a custom trip proposal for your review, including suggested itineraries, accommodations, experiences, and pricing.
Tip of the Day
When traveling with important documents, create digital backups by scanning your passport, insurance cards, and travel itinerary. Store these in a secure cloud service and share access with a trusted emergency contact. This provides a safety net if physical documents are lost or stolen.